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Useful Links and Resources

HR FAQs and Who to Contact  
Account Creation and Help (CSAIL)

CSAIL Account Creation

For help, submit a ticket to: csail-hr@mit.edu

 
Atlas Service Center

Atlas Service Center

Phone: (617) 253-3000

Email: atlascenter@mit.edu 

 
Benefits Questions including topics such as health insurance, vision or dental insurance, flexible spending accounts (FSA), or retirement programs

MIT Benefits

Postdoctoral Associate and Fellow Benefits

Phone: (617) 253-6151

Email: benefits@mit.edu

 
FMLA Questions FAQs on Employee Leaves  
Key Request Submit a ticket to: keys@csail.mit.edu  
Leave of Absence (LOA) questions including but not limited to FMLA, Worker’s Comp, or MA

Workpartners Absence Management Unit

Phone: (833) 852-2207

Fax: (844) 531-4854

Email: mitloa@workpartners.com

 
MIT Employee Handbook

MIT Employee Handbook

Email: policies@mit.edu 

 
MIT Life Services MIT MyLife Services  
MIT Medical MIT Medical  
MIT Work Life Center

MIT Work Life Center

Phone: (617) 253-1592

Email: worklife@mit.edu 

 
Payroll Questions

MIT Payroll

Payroll Cutoff Dates

Phone: (617) 253-4255

Email: payroll@mit.edu

 
Questions Related to any HR Matters Submit a ticket to: csail-hr@mit.edu  

 

 

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